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Payment and Delivery
1) Payments will be accepted online. Payment method at the door is not accepted.
2) With your credit cards on our site;
With all kinds of credit cards, you can take advantage of our online payment and installment opportunities. Along with your online payments, your credit card will be charged at the end of your order. In case of order cancellation due to possible order cancellation or stock problems, your credit card will be refunded within 15 business days.
3) Refund of Order Fee
In case of cancellation of your orders for possible reasons; On behalf of "ToBuyFromTurkey", the product price will be returned to your account and / or credit card within 10 business days. However, you must accurately and completely report your bank account information and / or credit card information to our company financial officers.
We try to deliver the products you ordered to the cargo on the same day. The delivery time of the products that take time to supply is maximum 7 working days. In case of possible delivery delay, you will be informed.
In order for the product to be delivered without interruption, please provide the address as the delivery address of your current location.
Your requests will be processed according to the type of delivery you set at the end of the order. Products from our Istanbul-based company will be sent through international shipping companies. After your orders are approved, they are delivered to the Cargo company at the end of 2 (two) business days at the latest.
You can consult us by email and discuss different delivery terms.
5) Payment Tracking
If the system in question cannot perform the transaction due to any problems, our visitor is informed about this situation due to the payment page.
In case of any error in the specified address, a connection is established with the orderer regarding the order that cannot be delivered.
The validity of the e-mail address specified by our visitor is confirmed by automatic e-mail sent after the order is transferred. Our company cannot be held responsible for problems arising from system problems.
We are also responsible for the bank where we use the credit card system and the customer for delivery.
Please be careful!
Open and check the packages in front of the company representative that you have received that you think is damaged during transportation. If you think there is any damage to the product, do not receive the product by reporting to the shipping company.
After the product is received, the cargo company is considered to have fully fulfilled its duty.
If the product is damaged: Report your prepared report to our company email address as soon as possible.
If you take these actions, we will start working on your package and ensure that the delivery is repeated as soon as possible.
In this e-mail, if you briefly explain why you want to return the product, you will assist us in our work on the product.